Obviously a complete con take your money then find an excuse not to help and refuse to refund stay well away. See their response below having already taken the money. See also the response form the website host.
Despite our best efforts, Google has not accepted the submission of your Web page.
We have undertaken a site analysis and have detected a redirect on your URL. This is the likely cause of your site not being successfully included in Google within 48 hours of service completion. As per our Terms & Conditions, we cannot guarantee successful inclusion if this issue is present on your website, and unfortunately are not able to extend our "money back guarantee" to you in this case.
Thank you for contacting us.
I have looked over your domain and can advise that there is no redirects on your domain apart from the automatic redirect to the HTTPs version of your site.
Instead of using http://www.gadgetscollective.com/ in Google please use the secure link https://www.gadgetscollective.com/
This issue will then be resolved with your listing.
If you have any further questions, do not hesitate to contact us at *******994.
Best Regards,
Bryan Fletcher
MyWebsite Support Team
IONOS