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David D.

Contributor Level

Total Points
92

1 Review by David

  • NewspaperArchive

2/18/19

I saw site that said that this was similar to another site. It's not. This company is horrible. The site doesn't work very well and there is no customer service. Instead there is a Chatrobot that refers you to the same video no matter what your question. It then asks you to give it a thumbs up. Right after I signed up, I was told that I was cancelled. I then wanted to be canceled, but was told that I had to pay for a month. Absolute garbage. They should be shut down.

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Brad C. – NewspaperArchive Rep

Hello David,

We're sorry to hear you had a negative experience with our services! NewspaperArchive.com was purchased since the time of your review, and is under new ownership. We do sympathize with your frustrations however, and if you have any outstanding issues, please feel free to reach out and we'd be happy to assist you.

If you have any active issues, or would like to follow up with us, please email us at customerservice@newspaperarchive.com and we'll do our best to assist you.

David Has Earned 12 Votes

David D.'s review of NewspaperArchive earned a Well Said vote

David D.'s review of NewspaperArchive earned 11 Very Helpful votes

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