Last Thursday 10/21/2021 I ordered two bags of what I always called soda crackers from the Vermont country store order # ******* and they did send me a conformation email and the order was $20.85 and a day or so later and email from them with a tracking # and stated label created and the next day and email stating my order had shipped. Well as of today 10/27/2021 UPS states no pick up and the order is being shipped UPS smart post and USPS does not have the package as i have contacted both of them and i have sent the Vermont country store four emails about plus had a on line chat with them yesterday and was told my order was shipped 10/22/2021 but there second email states shipped 10/23/2021. I looked at my credit card statement and they got there $20.85 i had looked at there reviews and i see why there rating is only Two and a half stars. The chat i had with them they were told i will never order from them again and i will call them today. SO" be ware of the Vermont country store they do not tell the truth. UPS still showing no pick up. This review is all true, Linda DeMontigny.