David D.

Associate- Ian *******459 recommendation, call someone else.
During the initial call, we discussed our need to move to Arizona in, time was of the essence. Ian informed us that for a slight premium, he can have our items picked up ASAP, and the items would arrive in AZ within 7-10 days. Ian was confident that it would be within 7, the men would want to be complete prior to the 4th of July, 10 days would be worst case. Ian said that his company would keep us informed as to the status of our items throughout the process.
The items were picked up June 25th in the morning. Moving APT contracted five Star Moving located in Adams Ma.
We flew to AZ Tuesday the 30th. We had not had any communication with Moving APT at this time. After many calls to Moving APT- they were not returning our call- We were asked if we read the contract. We explained the conversation with their sales associate. The moving supervisor asked if we read the contract. She said that in life you need to read the contract. She said that the sales persons job was to close the order, it was our issue for not reading the contract. She said "sales people lie" they had up to 30 days to make the move.
We called and had a conversation with Five Star. They said they were unaware with what transpired, we might see our items on the 17th. The items arrived late on the 23rd. We were called 30 minutes prior to delivery.
I would recommend contacting a National Brand Company