david d.

Was having dreadful probs with microsoft Edge web browser ( kept having pregnant pauses
Which were driving me up the wall,) reinstalled windows 10 but this didn't help, was on the
Verge of reverting to windows 7 but decided to try a different web browser first, it's quite
Early days I guess but so far firefox has been brilliant, no pregnant pauses, overall web
Browsing is much faster.

The item they sent me was a long way short of the listing description.
Sent them Photographic proof that clearly showed the item was not
As described. Sent them a copy of the of the post office receipt for the return
Postage ( the tracking info said it had been delivered). After much wasted time
And emails they still would not refund my return postage costs. Amazon refunded
Me eventually, apparently a one off and something they just don't generally do so
They say, which says something about what they think about prime furnishings in
This case..

It was some time ago I ordered a cooker part which it appears they didn't have in
Stock so they sent me a part which retails at half the price which they thought might
Do, no mention of refunding the price difference, I got a refund and eventually got
A refund for the return postage costs ( had to jump through hoops)

Wrote a perfectly good review for a company regarding an online purchase but they
Refused to post it on their website, sent them numerous proofs of purchase but to
No avail, in the end they just didn't answer emails.