David D.

DO NOT USE! EXTREMELY POOR SERVICE
Wished I had read the reviews on here before I ordered. Ordered flowers and chocs for Valentines day. THEY STILL HAVE NOT ARRIVED. When I check the Royal Mail Tracking it says that they are located at the DORSET MAIL DEPOT? I wanted delivery to ESSEX! WHY the hell are they coming from Dorset? FFS. I have emailed them 5 times now and received 4 emails back from 2 different people asking the same damn questions. I have requested a full refund... lets see what happens. Extremely disappointed and my fiance is livid and upset... thinking I had forgotten her. I have to wait till she gets home and show her the order, confirmation and today's emails to convince her I never forgot her. I ORDERED THIS LAST SATURDAY SO WHERE IS THE PROBLEM? After reading the other poor reviews on here and if I do not receive a full refund quickly, I will be going to trading standards and the ombudsman. A company with this poor record should not be able to trade. AND PRESTIGE, before you reply with "please email your concern to us", I have done this... JUST REFUND MY MONEY.