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David D.

Contributor Level

Total Points
81

1 Review by David

  • MiniInTheBox

2/11/20

I ordered and paid for items on January 30th, paid for express 3-4 day shipping. Here I am on February 12th, 14 days order and USPS still does not have the item. No customer service to talk to at all. But they updated as shipped, it has not shipped, earlier it said shipped on 02/01/2020.
I think this place is fake and a scam.

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Mini I. – MiniInTheBox Rep

Hello David,

My name is Fabio and I am the supervisor who's taking care of your case. I feel sorry that you haven't received enough help about your order # 35758107 but please don't worry.

I am here to help you out solve any problems affecting your purchase.

I feel sorry for the discomfort. Please note that, after checking your case, your order results regularly in transit.

Your order was shipped out via US Priority Line-LITB1-Priority mail2 on February 10,2020. The parcel code is 9205590258803373194348.

Delivery normally takes usually 3-5 business days.

Thank you very much for your kind support.

If you need anything else, please drop me a line and I will be keen to assist you in a tailored way.

You can access this ticket at https://bit.do/litb-box?id=20372371

Sincerely,
Fabio
LightInTheBox Customer Service

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