David D.

Scam. I can go to these sites on my own.

Not happy that this business is not standing behind their return policy. The policy states on the website, "All items (apart from exceptions below) purchased at Fabric.com carry a 30-day no-questions-asked money-back guarantee. Eligible domestic returns within the 30-day guarantee period may be returned at no charge to you."

They have offered to refund the order cost, but not the shipping for a product that was misrepresented in the product description. "No cost" should mean NO COST. Instead, I will be out the $5 it cost to get something that is not as described. That's not okay, and is in fact a cost. They claim to be "unable" to refund this cost, which is preposterous. Any charge you can take out is able to be refunded. They simply do not WANT to do it. Beware when using this company that they do not stand behind their word and that you need to read all of the fine print in the product descriptions... Giant bold print stating "Brocade" may in fact just be a calico cotton print worth FAR less than the price they charge.

I ordered a computer based on the description in the online offer on 4/10/15. On 4/17, I received delivery of a different computer that did not meet the specifications of the one that I ordered. I have been in contact with their customer service since that time, and have been repeatedly told that it has been "escalated to their shipping partner" for resolution.

Specifically, I ordered an Asus T100 laptop with 500GB hard drive in the docking keyboard. I received an Asus T100 with standard keyboard docking station. I have asked them to provide the correct docking station that was ordered and have not been offered any assurance that they are even considering this. I ordered and paid for a product with higher specifications and was shipped an inferior product. The company seems unwilling to resolve their deceptive advertising.