I placed an order for Red Wine & Snax Gift Box on 8/21 and never got e-mail confirmation. Luckily I printed the invoice. The gift never made it. Made several attempts to call and no one picked the phone (the voice message advised me that the google subscriber is not available). Sent e-mail - bounced back at me. Tried on their "live"(?) chat - no response at all. Stay away form them. Don't use them!