David C.

WidgetLove has a history of customer service complaints if you search Google. I wish I would have checked before ordering as this has become a pain! My wife is a cosmotoligist and saw the 24 piece brush set on LivingSocial and wanted me to order it for her. The same day I bought the voucher I placed the order with WidgetLove.com. Our order number #******* was placed on September 7 2012. I should have known after having to resubmit the order around 30 times for it to go through that we were in for a roller coaster ride of disappointment. Every review I have found of this company is negative so I know that we are not the first person to have an issue with this company. The tracking information they provide is sketchy at best and the website is never updated with actual dates or times. The customer service number they have forwards every department to the same lady's voicemail which is also the lady on the recording. We have left voicemails 3 times and have never recieved a response. My wife has since sent two emails one on September 22 and one on September 25 and neither one of those have been answer either. I have tried all hours of the day to call the number figuring maybe they are on a different time zone or something but no they just do not answer. To put it simply this company is a scam and from what I have read regarding their products they jack the prices up on their site to make people think that they are receiving a quality product but really they are cheap products from overseas that usually break or fall apart. I will be filing a written complaing with LivingSocial as well and will probably never use either company again in the future. Below is a copy of what their website says for tracking. And btw it says shipped but the tracking number they gave for USPS doesn't work and I have called them as well and they say this number is fake.And just to be safe being that they are supposedly located in Canada I checked the Canada Post for the tracking number as well as called and what a surprise it doesn't exist with them either.