I ordered batteries on November 25th, my card was charged on the 27th, and it is now the 8th of December and not only no batteries received but I cannot get any response from them via either email or phone calls, either to their "customer service" or their president David Byrne. Calls go straight to voice mail and messages never returned. If you order from this place you might as well flush your money down the toilet. I have reported them to the LA BBB. They may have been decent at one time, but now they will simply charge your card and you will receive nothing.