David C.’s Reviews of 24HourWristbands & more

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Wristbands

9/21/21

Horrible company. Placed an order last Friday paid the extra $10 for a proof. Opened up trouble ticket told would be there Monday no proof still on Tuesday. Called the rep said my issues weren't real issues still fighting with them to get a refund. Take your money else where save your time and headache. Horrible company with horrible costumer service.

Tip for consumers:
Don’t

Products used:
Beer koozie

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Aurin F. – 24HourWristbands Rep Over a year old

Hello,

The proofing process is not contemplated in the Production and Shipping timeline estimated by our Website. If a proof is requested, Production Time and Shipping Time will not begin until the customer approves the proof and fully pays for the order. This is why requesting a proof usually adds several days to the overall order timeline. If an order is required to be delivered by a specific date, a proof may delay production, thus jeopardizing your chances of receiving the order in a timely manner. We will not be held responsible for any resulting delays on such orders. If you request a proof, please check your e-mail inbox often, as well as your spam folder, so you can promptly review and approve the proof. The cost of a proof is $20. It is non-refundable, even when the order is cancelled or refunded. Proofs are not intended to be "decision making tools" for customers. There will be no option to cancel an order simply because the proof does not meet your expectations. Please do not place an order merely to obtain a proof, as the order will be binding. If an order is already in production, cancellation may no longer be an option as these are all custom product. Please refer back to the tickets for further assistance.

Regards.