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David C.

Contributor Level

Total Points
92

1 Review by David

  • Fastbuggies

12/11/09

"SLOWBUGGIES" "NO-BUGGIES"

SCAMMING LYING THIEVING FRAUDSTERS! STAY WELL AWAY FROM THIS WEBSITE!

GO TO http://www.cyberbit.eu/callme.php NOW FOR YOUR OVERDUE REFUND!

IF YOU HAVE NOT CANCELLED YOUR ORDER YET, DO SO NOW, YOU WOULD HAVE TO WAIT FOR EVER ON YOUR PRODUCT AND IT WILL PROBABLY NEVER ARRIVE, AND IF IT DOES, IT'LL BE THE WRONG ONE OR IT'LL BE CRAP ANYWAY.

Had my worst ever online shopping experience with this joke of a "company".
As they've done to everyone else, they quoted 2 week delivery time, then when I handed over my hard earned cash they changed this to 2 MONTHS waiting time!
As expected, EVEN AFTER 2 MONTHS, no delivery took place! They said it would be another 7 days, then 14 days and still the bike never arrived. They told constant lies about it being stuck at customs, with the courier etc etc. They also offered a part refund which never happened either, surprise! Surprise!
After about 4/5 broken promises I decided to opt for the full refund they kept offering via email, if i felt i couldnt wait any longer.
They said the refund would take 7-14 days, but surprise surprise it didn't happen.

The good news is that I got my money back today! But to do this i had to contact CYBERBIT (LINK IS ABOVE), the company who process their online card payments, they were great! I left a message on their website for them to call me and they did so the next day, and they had my money back in my account in around 48 hours. THIS WAS 23 DAYS AFTER I REQUESTED THE REFUND AND CYBERBIT TOLD ME THAT FASTBUGGIES HAD MADE NO ATTEMPT TO ISSUE A REFUND!

SO IF YOU ARE OVERDUE A REFUND FROM FASTBUGGIES, HERE'S MY ADVICE:

1. CONTACT CYBERBIT ON THE LINK ABOVE,(they will process the refund)
2. CONTACT YOUR BANK'S FRAUD TEAM
3 CONTACT TRADING STANDARDS
4 CONTACT BBC WATCHDOG
5 POST A REVIEW ON HERE TO STOP EVERYONE ELSE FROM LINING THE POCKETS OF THESE W***ERS.

I recommend that everyone who is waiting on Xmas deliveries to put your refund request in now and sort something else out for your kids, no way would i put my faith in this awful company.

I don't think this company are based in the UK, there is no UK address listed on their website. THEY CAN'T EVEN SPELL PROPERLY ON THE EMAILS THEY SEND.

They rarely answer the phone and when they do, it's a very poor line as if they are abroad!

Also, I thought you might be interested that I found out a few things about this company from a reliable source:

1, They have over 100 complaints to Trading Standards in the UK.
2, They are not paying VAT and are being investigated by the Police.
3, Their German address listed on their website doesn't exist.

http://www.networksolutions.com/whois-se shows their domain:

Registered to: R saelem
Non-UK Individual
Waldhofer Stra? E 109
******* Heidelberg
Berlin, Germany

The website is hosted by
Liquid Web, Inc.
Address: 4210 Creyts Rd.
City: Lansing
StateProv: MI
PostalCode: *******
Country: US

http://www.networksolutions.com/whois/registry-data.jsp;jsessionid=024e61e1d997e7f85a2d435cd85e:7IUL?domain=fastbuggies.co.uk

BE WARNED!

David Has Earned 12 Votes

David C.'s review of Fastbuggies earned 12 Very Helpful votes

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