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David C.

1 Level 1 Contributor
  • 3 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Home & Garden

Member since March 2016

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

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  • Profile Views

    41

Review Distribution

3 Reviews by David

9/30/20
These guys were recommended by Home Depot to do my project; tile replacement on my deck. They visited about 2 weeks before work began, to clear all details. They explained I'd have to remove my iron rails in order for the installation to begin. I largely removed them and on day one of installation, I overheard the installation team discussing that morning the difficulty of the job and asking their boss if he could "get them out of it." They left and that afternoon, I was told it was too dangerous, OSHA issues, etc. and can't do the work. Why was it not mentioned 2 weeks ago, now I've chopped up my iron railing, at their request and I and left in a lurch. I offered to reinstall the railing and still no call back, nothing. Engaged Home Depot and they were absolutely useless in trying to find a solution. They only wanted to sell materials not actually help the customer find a solution.
9/30/20
Romanoff Renovations was recommended by Home Depot to do my project; tile replacement on my deck. They visited about 2 weeks before work began, to clear all details. They explained I'd have to remove my iron rails in order for the installation to begin. I largely removed them and on day one of installation, I overheard the installation team discussing that morning the difficulty of the job and asking their boss if he could "get them out of it." They left and that afternoon, I was told it was too dangerous, OSHA issues, etc. and can't do the work. Why was it not mentioned 2 weeks ago, now I've chopped up my iron railing, at their request and I and left in a lurch. I offered to reinstall the railing and still no call back, nothing. Engaged Home Depot (Carol - Store Manager) and they were absolutely useless in trying to find a solution. They only wanted to sell materials not actually help the customer find a solution.
3/13/16
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