All i can say is wow. These guys give you bank account numbers to transfer money into that don't exist at the bank (called them and asked) then you email them (as the local branch that you try to call is closed!) and no one else will help you in any country, they just tell you to call back tomorrow when they are open. So you can't get any replies, we tried to cancel it same day and now they get back to us 3 days later via email saying why can't you do this, you owe us these fee's in lost funds, the dollar went down since then so they haven't lost crap. They have gained! And if there customer service was up to scratch, this could of been settled same night we did it! You call any other money transfer service like OFX and they answer and help you no matter what country your in! Such unprofessional run business! Should of taken notice of the reviews instead of thinking with my head with the slighly higher rates. I highly recommend not to use these guys