David B.

I live in Canada and my brother lives in the US.
I thought it would be easier to order a Christmas gift basket from the US as it would make for easier delivery.
I found the fromyouflowers website and ordered a premium snack basket.
I later find out that they were not able to fulfil my order as it was sold out (which was not previousy updated on the website)
When I called to make alternate arrangements for another basket, they tried to sell me a flower arrangement instead. As this was not acceptable, they promised me a full refund.
After indicating to the customer service rep that I wanted a 100% refund which included the proper exchange rate, they advised me that I would indeed get the full refund.
Not to my surprise, I received a refund, less about $13 CAD because the exchange rate from US to CAD funds was less.
Now I have to call a fight to get that back. What a mess

Back in December I ordered some Pur gum which I thought was a good price.
Obviously one of those situations where it was probably too good to be true as I never received the item and three months later Wagjag offered a refund.
The scam they are pulling now is that I only received a partial refund on my credit card and the remaining, which was suppose to be shipping cost, was issued in a form of Wagjag credit. I do not want a credit I want what I paid.
Please stay clear of these scam artists!