I ordered rear break lights for my 2001 Chevy Silverado. When the boxes arrived, they looked as if they were ejected from a transfer truck at highway speed. They were not "broken" but they were not in new condition; they were scratched badly. I desperately needed the lights for inspection purposes and Parts Geek had a very competitive price. I informed Parts Geek customer service and they told me to try and get partial reimbursement from the shipping company. What?!? This is not a good way to handle this; I didn't hire the shipping company. I've been stonewalled. I suggest not using Parts Geek.