I took my son to AZ for Cubbies with tickets from Tick Pick for 3 of the games. Game one- tickets rejected at gate! Called TickPick emergency phone and "no reos available". Had to buy from scalpers- they said next day it was a technical issue and refunded the cost of original tickets. We were stuck by scalpers. Two days later EXACT SAME THING... Got TickPick on phone with Cubs ticketing and they could not rectify. Cubs said seller had recalled tickets after I bought them. TickPick says tough luck. They claim to guarantee that "tickets will be valid for admission"- well that is a lie. If they make it to your app its on you- even if Tick Pick failed to get them in your name. Take it from the Cubs who advised "NEVER BUY FROM TICK PICK "
Hi David,
I would like to extend another apology for the situation you had to experience (both times). We have since refunded you in full for your Cubs order as well as added a credit to your TickPick account for the issue. We hope that you can give us another chance in the future to ensure that your experience is as smooth as it rightfully should be. If you need anything please contact us at support@tickpick.com.