David B.

Every time I try to share an album via Shutterfly, it makes me want to tear out my hair in frustration. On 9/16/18 I spent a lot of time adding captions to 46 wedding photos in an "album" I wanted to share with some relatives via email, but my recipients could not see the captions unless they logged in as a member. Even then, it was too hard for them to get the "information" button to appear, which is the only way to see the captions. Also, my recipients saw the photos in a totally mixed up order even though I sorted them all in chronological order beforehand. After the sorting I did a final slide show preview, and then hit the "share" button at the bottom of the screen, and realized almost too late that it was only going to share the one photo which the slide show was on at that particular moment! Lastly, the "share" screen itself has a check box for including yourself in the share. I checked that box, and yet never received an email from Shutterfly. In fact, I had no idea if the share happened until a relative responded to me via email and then I was able to clink on the same link which she did. All in all it was one of the most frustrating experiences I've had in a long time.