I downloaded the latest Alice in Wonderland movie from this site. Within 5 minutes it became clear that the picture quality was poor to say the least. 30 minutes or so into the movie a shillouette stood up and walked across the screen!
This movie had blatantly been recorded by somebody sat in the back row of the cinema!
I raised a ticket on the website and informed iPod-Lounge about this and they claimed they didn't realise and removed the film from the site.
They offered another movie in return but, after this experience, all I wanted was a refund. This request fell on deaf ears as from that moment on my communications with this site was ignored.