Ordered Joint Max on Feb. 6th. Paid with Paypal and account was debited on Feb. 7th. Didn't receive anything by Feb 19th, so sent email asking for tracking number and such. Got immediate response via email saying product would be here in 1 to 3 days, but no tracking number. Sent email on Feb 24th, and got phone call saying that their shipper had messed up order and that they would be sending it overnight. As of today, still have not seen it. Now I'm not getting responses at all from customer support. Have filed complaint with PayPal and have ordered product through Amazon. DO NOT do business with this company. I will be filing a complaint with the BBB and every other agency I can find, including the Postmaster General's office.