David A.

I've used FiltersFast for several years. Initially, I ordered refrigerator water filters; they were cheaper than the ones you find at the big box hardware stores and the correct filter arrived quickly. Great concept! But something's changed at FiltersFast. Last two years, I ordered a filter for my pool from them, based on prior experience. The first time, it got here a day or so after stated delivery date. No biggie. Last year, Ireordered. It arrived a week late. This year, I ordered on July 10thand almost a MONTH later, it's still not here! It says my filter will ship in 15-16 days! Today is August 8th; my order says "preparing to ship". So I called Customer Serice. After 23 minutes on hold, I hung up and ordered from somewhere else, with guaranteed 2 day shipping. I WILL NEVER ORDER ANOTHER FILTER FROM FILTERSFAST.