Member since November 2017
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I have had dozens of packages forwarded to an African country through Planet Express and every one has arrived safely and in a timely manner. Their rates are very competitive. Customer support has been very quick and helpful when needed. Outstanding overall.
Occasionally they have made oversights in instructions about minor matters, especially when consolidating multiple packages. But this has never resulted in any damage or delay to any items.
Our experience with AMJ Campbell (for an international move out of Canada) was very poor.
Their claims of integrity, ethics, and outstanding customer service proved hollow, as we were exposed to corruption, mistreatment, and incompetence by their partner company in our destination country. In response, AMJ Campbell failed to provide any real and effective support or assistance, saying in effect, "Sorry, there's nothing we can do."
(We should, however, acknowledge that the packing and loading team in Canada did a fine job -- the only bright spot in an otherwise dismal experience.)
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I have used their services since one year now and received many shipment