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David A.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Shopping

Member since June 2010

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2 Reviews by David

I purchased a remote control toy helicopter as a gift for $91.00. When it came, it did not work. The company required it be sent back UPS with return receipt and the cost ws $64.00. They now tell me that I can only have a company credit instead of eliminating the cost from my credit card. During this tim, I ordered some other items, 2 peppermills which did not work, and a revolving cake stand that was broken when opened. This company is a scam for moving junk merchandise and I am not done with them yet.
Nomorerack C. – NoMoreRack Rep
Hi David A.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our ""Make It Great Guarantee"" Policy. We can't promise we are perfect, but what we do promise under our ""Make It Great"" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
On May 13,2010 I ordered a pair of shoes from this company. On May19,2010 my credit card was charged for this order. I contacted them on June 2,2010 and was told they would contact me back. On June 9,2010 I received an e-mail saying the item was shipped. As of June 16,2010 still no shoes. Finally cancelled the order nad hopefully will get a refund. Worst online shoe company I have dealt with in 5 years. Beware of these liars.

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