I had never used Crutchfield before, but I needed a new Subwoofer for my Home Theater and have been seeing their ads for a while. Looked on their site, great selection, great prices and super easy user interface to order and pay. They shipped it FOR FREE...( amazing) and it got here in 2 days. Got instant confirmation after ordering, update when it shipped and it arrived in great shape. Sooooo Easy. Going to replace my receiver soon Nd I'll go back to them for sure.