I ordered filters in good faith payable via Amex. The wrong parts were sent, very hard to contact via phone. When I spoke to someone they told me not to send the parts back, donate them to goodwill they said. I asked for credit, which they did. Not the full amount of the purchase even though they were at fault! Never again shall I use Filters Fast.
Hi David, if you purchased the wrong parts we give a full refund of the price of the item. If you have any questions or concerns please feel free to contact me at asia@filtersfast.com to further discuss how we may resolve any loose ends. Thank you for leaving us a review.