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Dave S.

Contributor Level

Total Points
81

1 Review by Dave

  • Smart Custom Writing

11/14/18

From the website, everything looked on the up and up, after placing an order, it was late by six hours and the grammar and structure was horrible. Right away I could tell it was written by someone who was ESL and had no place in writing. Getting a refund has been a slow and incomplete process, going to have to dispute the charges with my credit card. Be warned and look else where!

BTW, so many of the "positive" reviews below are fake, don't be fooled.

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Lorraine S. – Smart Custom Writing Rep

Dear Dave,
Thank you for your feedback.
We would like to express our sincerest apologies for the issue happened with your order and for all inconveniences. We regret to hear that you have such an experience cooperating with us.
We constantly work on improving our service and your review gives us an opportunity to implement necessary changes.
Our main goal is to deliver the best quality product to all customers and in order to meet all the requirements, we were forced to take more time in your case.
We are always open for making revisions if a customer is not satisfied with work delivered or to discuss compensation according to our Money Back Guarantee Policy. Each customer's refund request will be carefully checked and approved according to the rules of Money Back Guarantee.
We will be glad to improve your experience with our service if you decide to go with us.
Our Support Team is available 24/7 and you are welcome to contact us anytime.

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