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Dave R.

1
Level 1 Contributor

Contributor Level

Total Points
271

3 Reviews by Dave

  • Banggood

8/24/17

Dog Training Stop Bark Collar LCD Display Remote 100 Levels

https://us.banggood.com/Wholesale-Warehouse-Dog-Training-Stop-Bark-Collar-LCD-Display-Remote-100-Levels-wp-Usa-*******.html

Product ID: *******

I purchased a remote dog training shock collar and when it arrived the collar wouldn't work. I made the purchase from the United States warehouse. My sister-in-law bought the same collar at the same time and her collar didn't work also. I contacted Banggood and requested a return label so the product could be returned, they flat refused unless I produced a video and sent it to them first. I filed a dispute with paypal.com. Banggood offered ma a $3 refund if I would close the dispute? I paid $17 for the collar. (I know, it was cheap, should have expected junk)

They admitted to paypal.com that they refuse to refund the money to me, so I won the dispute. But I have to ship back to China, NOT to the place I purchased the collar from in the United States ( COMPTON, CA *******) - It would cost me more than the collar, so I guess I am just screwed. But I am going to be sure to spread the word about the treatment you can expect from there company.

Order No: *******

** Demand for a full video or NO refund AGAIN! **

How can your technicians can't get an accurate diagnosis of a problem without physically inspecting & testing the product.

I don't have the ability to produce a video and upload to your system. SO I AM JUST OUT MY MONEY.

That is fine I just started spreading the word online and with my friends about this treatment.

You demand a video or no refund? You can send a return label like most online shops and when you receive the item back you will see the item is defective.

You obviously make these types of demands so you don't have to take returns.

VERY BAD CUSTOMER SERVICE!

Thanks
Dave R

Tip for consumers:
Photo of both shock collars that are defective. One is mine and the other is my sister-in-laws.

If it looks like this, don't buy the junk.

Service
Value
Returns
Quality
Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Dave R, thanks for your feedback. We apologize for this inconvenience. All our products are always physically checked before the shipping process. However, in some rare cases it might happen that due to a human mistake, a wrong item is placed in the wrong package. Would you like to provide your order number then we could help you to check your case situation and confirm if our staff followed your case inappropriately before? Hope to hear from you soon. For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111

Best regards,
Banggood Team

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Dave R, thanks for your feedback. We apologize for this inconvenience. For your order, we need a video to check the product's situation. We will try our best to assist you and hope for your kind understanding and cooperation. If you have any question, please contact us and we will help you to solve your problem.
For any further information or assistance please feel free to contact us. We will do our best to help you. http://www.banggood.com/Contact-Us_hi111. Have a good day.

Best Regards,
Banggood Team

  • Etsy

6/26/16

I was selling my product on there website and was buying PPC advertising with them.

There are several other seller with my product on the site selling RFID blocking sleeves like I was.

Once I stopped paying for PPC they removed my items from there marketplace. Told my they were not handmade items?

I am pretty sure the other sellers of the same product I was selling ws making them by hand also? I actually have a USA company that manufactures mine. The others appear to be China made sleeves. LOL

  • Bonanza

6/26/16

Hello

Don't waist your time setting up a seller account, go to eBay.com
If you are not paying for a store and advertising you will get very little or no sales at all.

I don't have a store on ebay and still have sold over 700 of my item over one year, only 3 on bonanza.com

Dave Has Earned 31 Votes

Dave R.'s review of Bonanza earned a Well Said vote

Dave R.'s review of Etsy earned 10 Very Helpful votes

Dave R.'s review of Bonanza earned 17 Very Helpful votes

Dave R.'s review of Banggood earned 3 Very Helpful votes

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