I have earned some rewards and I also had a discount code. I should be able to use both, in my opinion. I am a loyal customer and use this service frequently. Also, when I went to try and use a different code, it completely erased my order and I had to start over, which delayed my order submission. I really like this service but I feel like I should be able to use the Discounts I have earned, along with the normal discounts. Thank you!
Hi there,
Thank you for your feedback. Unfortunately, only one discount can be applied per order as is the rule for most other companies you may shop with. However, we'll be updating our loyalty program soon and you'll be getting credits instead of discounts.
That way, you'll be able to apply both your credits and discounts. The update should be ready till the end of the year.
Hope you like it!
Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063