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Terrible service! I ordered many things for my son's birthday... well in advance (3 weeks before). Website indicated 5 to 9 days for DELIVERY. After a few weeks, I tried to contact them and cancel order. They did not cancel! Instead they offered me 25% discount ON SHIPPING, they opened a new ticket. I had to cancel 3 times before they would cancel.
I have reported this company to PayPal and my credit card company.
We apologize for the inconvenience. If your problem is not resolved, will you please provide us your Order Number so we can further check and resolve the problem in a timely manner?
Thank you for your understanding and cooperation in advance.
Dave Has Earned 3 Votes
Dave N.'s review of LightInTheBox earned 3 Very Helpful votes
We apologize for the inconvenience. If your problem is not resolved, will you please provide us your Order Number so we can further check and resolve the problem in a timely manner?
Thank you for your understanding and cooperation in advance.