Dave M.

We ordered a white prom dress for my daughter and when we received it, the dress was see through. The pictures online were a complete misrepresentation of the actual dress. Upon asking for a return, they wanted pictures to prove it. Great business tactics by the way. We sent pictures to show they dress was far too transparent for a young lady of my daughters age and Hebeos basically refused to acknowledge the problem. After corresponding with several customer service employees (didnt speak to the same person twice and therefore, had to explain the entire situation each time), they finally offered me a 10% refund. What a joke. Do not waste your money at Hebeos. Their dress quality is substandard and customer service is even worse.