If you send 20+ emails to their customer services "team" then you may, if you
Are lucky, get a response. I asked for a refund within 20 mins of buying their
DVD software and have given up. They lie about their 30 day refund policy and
Will only exchange, in fact they keep ignoring you long enough for the 30 days
To pass.
I have dealt with a lot of companies but Aimersoft are head and shoulders above
The rest when it comes to shoddy customer service which borders on cheating the
Customer.