Dave F.

WOULD HAVE GIVEN ZERO STARS BUT IT WOULDNT LET ME!

I was looking for an engine for my 2.7 Audi, I checked google and did my research before making such a large purchase. I was directed to 1st choice spares who allege they are part of a network of respected and verified part, engine and vehicle service dealers. How wrong was I! - I was offered a bunch of quotes however the phone number on every quote was way to similar for them to originate from independent engineering firms. Each quote was more expensive that the last making me think that they were trying to 'pressure' me into taking the cheapest. Around 40 calls and emails back and forth convinced me to give the a go, on the assurance of an unlimited warranty and a 2 day delivery to my garage. The engine took 34 days to arrive, when it arrived it wasn't the reconditioned tested engine I ordered, it was a heap of s++t, the engine was wrong, rusted, packed on a broken pallet. Upon further inspection both myself and my mechanic noticed that parts were missing or broken, it was covered in rust and full of water... and the engine numbers had been poorly sanded off (this was done prior to dispatch judging by the fact it was the only part of the engine not covered in rust), when I contacted the supplier and 1st choice spares they seemed immediately dismissive as if I was the one trying to fiddle them, months of emails and texts, months of lies from the suppliers led me to do my own digging into this alleged legitimate business - I quickly discovered that they are a front for their own scrapyards, the engines they supply are taken from dead vehicles... way past saving and certainly not worth the £2500 I spent. The removal of the engine numbers meant that I couldn't track or trace the origination of the engine, which immediately raised a red flag.

Its been 4 months, I have no engine, I have lost the money (they pressured me into a bacs payment stating that their card machine was broken and that there were 3 other interested parties in the engine I ordered)

DO NOT USE THIS COMPANY, DO YOUR OWN RESEARCH AND YOU WILL FIND THAT THEY ARE COWBOYS WHO DOWN AND REOPEN THEIR COMPANY AT THE SLIGHTEST SIGN OF TROUBLE