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davef473

Dave F.

Dallas

Contributor Level

Total Points
80

1 Review by Dave

7/8/21

During my initial call I was told I could print my documents, after completing everything online I spoke to someone else that said I would not be allowed to print my documents. I had to wait for them to come in the mail and was told it would be 8 to 10 business days. After 16 business days and four phone calls four days in a row being told they were being mailed every single day they never arrived. Requested a refund but was told I would only get a partial refund because the forms have been processed even though they never mailed them and I did not receive them. I would highly recommend using another company

Tip for consumers:
You would be better off just printing forms off and doing it yourself rather than trust them to do it in a timely manner

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