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Dave E.

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1 Review by Dave

Madisonseating

  • Madisonseating

“Bait and Switch?”
8/14/20

Ordered an Aeron Remastered v2 Lumbar Support, photo and description did match the product received. I felt it was false advertising. When I sent a complaint to Madison and disputed the charge to my credit card, I was quickly threatened with a civil lawsuit. Days after my credit card company stopped payment, Madison offered to credit me $100. I declined and asked to send the chair back. Eventually, they succumbed and sent me a return shipping label. I do not recommend purchasing anything from this site. I should have done better research, as I now understand that Madison Seating and their owner were previously sued by Herman Miller (the manufacturer of the Aeron chair) and settled.

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