Dave B.

I've been a customer for at least 10 years and have had a good customer experience the entire time. My only complaint is that the company makes no effort to reduce the massive amount of waste produced by product delivery. I've requested the following many times:

- Provide the customer with an option of receiving everything in a single shipment when some items are back ordered. This would not only reduce landfill waste but would also reduce their shipping costs. Jet.com offers this option AND passes the shipping savings onto their customers!

- Provide the customer with an option of not using cold packs. As an adult I think I'm capable of making the decision to have items shipped without the use of cold packs, at my own risk. Again, this would not only reduce landfill waste but would also reduce their shipping costs by drastically reducing the weight of the shipment.

- I've also asked that shipments be sent with no promotional materials. Again, my requests have been ignored.

If it weren't for these items I would give LuckyVitamin a five star rating.