This company is based in the USA and takes around 2-3 weeks to deliver the items.
They sent me a case for an iphone 6s that wasn't suitable as the case design obstructed the camera. I emailed them and explained the situation. They emailed me back and said the case does fit. I was asked to send images of the ill fitting case which I did. Reluctantly they accepted they where wrong and offered me a refund which they did honor.
Foolishly I gave them a second chance and ordered a different more expensive case.
Again they sent a case that was not compatible with the phone, the case obstructed the camera.
I contacted them and they never even replied. Clearly they have no product knowledge whatsoever. The customer service is very poor