At first I thought this was a hoax or a scam but I gave it try. I decided to stick with it for a couple of months and if I got nothing fine. But then then first $10 check rolled in cool. Then $23, then $16, then $25, then a whopping $485 (thanks to buying a couple of big ticket items during a 20% bonus offer).
I like it so much I got my wife into it and we love the fact we can reimburse $10 for shipping and $10 for return shipping plus any cash back rewards.
I knocked off one star but every once in a while tracking fails. It doesn't happen often but it does happen. You also have to keep track that they reimburse you for all submitted claims (they do process about 95-99% of what I send in though). Customer service via phone isn't the greatest but that's ok. I can usually get what I need taken care of over email.
Overall have been with them 2 years and I get most my cash back during their 20% cashback promo's they have during the year. I usually spend about $120 in monthly fees but I max out their cash back (I think it's $1000) yearly (not including all the shipping rebates) so I think it's a fair deal.
Hi,
We're so glad you are enjoying your benefits of being a member. I would really like to hear more about how we can improve the Cash Back tracking as we are always looking to make it easier for our members to receive their benefits. Also, I want to ensure our phone support is just as helpful as email support. Could you please contact me at Help@FreeShipping.com?
Thanks!