I have been selling on etsy for years, and recently decided to check out other venues. I made an unfortunate mistake of opening a shop on artfire.com.
First of all, there is zero traffic. I even paid them extra for couple of days to have my items promoted, then cancelled it because it was useless. Contacted support team via chat window on their site (do not try their email address, it does not exist). Did get a response from them, which was rude and totally useless.
After about two weeks, I decided it was time to stop wasting my time and resources with this site.
I deleted all my listings and tried to close my account. Guess what?! It is IMPOSSIBLE to close your account once you have signed up. (So they can keep charging you).
I contacted them again and asked to refund my money and close my account. They responded with another arrogant message. Closed my account but refused to refund my money. Yes, I was charged for 3 months even though I only tried the site for 2 weeks.
This website is a SCAM!!! They are ripping off artists and small business owners as well as customers. What are they even doing here? Why are they still in business?
I am opening a dispute with PayPal to get my money back and to prevent them from stealing money from me in the future.
If there is a class action finally one day, I am in!