A one star doesn't even describe how horrible this place is! My tires are low profile so I couldn't just go to a tire place to get my tires changed. So, I went online to find some tires that fit my car and could get here quick. Ordered the tires 225.35. R20 on a Friday and needed them fast because I was going on a trip. When ordered the delivery date says 1-3 days! Which is what I needed because I needed them ASAP. Once they took my money they never processed anything until the next week and said my tires would take 3-5! The whole reason I chose them is for the quickness yet once they toook my money they say it'll be a week! My delivery date was the NXT Friday. So, that Monday I called to get a refund because I didn't need them if it's not gonna get here I'd go elsewhere. They refused to give me my money back! To improvise I would have fedex leave my package at the closest pickup facility and I'd come get them in order to get the tires faster. ONLINE TIRES LOCKED MY SHIPPING! They refused to unlock it to where I could get my package even tho it was my money! So I had no choice but to wait until Friday. They got there that Friday morning so I coouldnt leave for my trip until Friday. Check the tires and THEY SENT THE WRONG ONES! My rims are r20s they sent r14ss NOT EVEN CLOSE