Daryl M.

I was skeptical about using this service, I only used because I didn't want to drive the distance to get food. I order wings, waffle fries, soda. My order of wings were specified to cook extra minutes to make crispy but not burnt. When I opened bag I only had wings and they weren't cooked to my order. Waffle fries & soda weren't in bag. I immediately called restaurant and they blamed Grubhub and Grubhub blamed restaurant, It eventually falls on Grubhub to make sure order is properly given to restaurant to make accordingly to person ordering... my wings were not crispy and I wanted a complete refund. Grubhub stated they were refunding items I didn't receive, I explained that I want a whole refund and that the Grubhub driver can come back and get food. The problem is Grubhub is only worried about getting money and not concerned about accurate order. I WILL NOT USE AGAIN! I will try for dash, etc... RUN AS FAST AS U CAN!