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Darryl L.

Contributor Level

Total Points
166

2 Reviews by Darryl

  • B&H Photo Video

6/14/21

BH will not cancel our order that went out of stock. I was forced to wait till item becomes available. Now that the item was available and shipped, it's taken more than 2 weeks. It's still under shipment. I still haven't received item while writing this review.
We spend thousands of dollars every year upgrading our equipment. Now I know where NOT to go.

Products used:
Haven't received

Service
Value
Shipping
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Henry P. – B&H Photo Video Rep

Thank you for your order and this feedback. We regret your dissatisfaction. There are very few items which include a no-cancellation policy. Unfortunately the DJI N3 Flight Controller is one. Our online product page is clear and unambiguous and says, "Special Order. Expected availability: 4-6 weeks. Important Notice: This item is noncancelable and nonreturnable."

Despite this we did ask our supplier about an exception, a request the supplier declined. It has been shipped and FedEx says the ETA is 06/14.21. -- Henry Posner / B&H Photo-Video

  • AliExpress

4/1/21

My organization spent more than $800 on items that arrived completely (100%) damaged and more than 3 months late. Aliexpress' system of 'negotiation' with seller took another months to complete. I ended up only receiving $400 refund. So I basically spent $400 of junk that just went to the trash.
I (and the institution I work with) definitely will not go through them again.

Tip for consumers:
Here's a tip.....Do NOT purchase from AliExpress.

Products used:
None

Service
Value
Shipping
Returns
Quality

Darryl Has Earned 6 Votes

Darryl L.'s review of AliExpress earned 4 Very Helpful votes

Darryl L.'s review of B&H Photo Video earned 2 Very Helpful votes

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