These guys are not needed. They charge extra money for basically nothing. You could go to https://www.vitalchek.com/ and get this same service for less than half the cost. They charged my $59.87 to basically take my information and move it over to vitalcheck, who would have charged me what they charge either way, which was less that $50. So I paid over $100 to get something that should have cost $45-50. They did get my stuff forwarded quickly though, so good job there I guess.
So in response to your response usvitalrecords, I could buy into possibly being more secure than a government website, but I don't buy into you saying that you do this because "Our agents will contact the client in the event that the order is not compliant with government rules and regulations in order to prevent additional delays." I was contacted several times, but not by you, it was by vitalchek.com, who told me that the option I chose was going to get me a regular copy which I could basically do nothing with, which you guys didn't even bother to warn me about. You also sent my name forward with a wrong middle name, which I caught and had to amend. To be fair, the middle name error was a auto-correct on my end, but I'd expect that to be a red flag. Maybe Vitalcheck is more difficult to start through, but I really doubt it, their website is straightforward and easy to understand.
Hello Darryl.
Our website does inform our clients that we are not affiliated with any federal, state, county or city government, and that vital certificates and forms may be ordered from the relevant government agency for a lesser cost. The online processing fee is for the cost of providing a secure online ordering service, expert assistance and thorough review of all pertinent information to ensure compliance with government rules and regulations. Our agents will contact the client in the event that the order is not compliant with government rules and regulations in order to prevent additional delays.
Shauntelle
Customer Service Manager
Email support@usvitalrecords.org
Web usvitalrecords.org