Darry B.

Tulsa, OK, South Memorial Drive location: What has happened to Panera Bread? Quality has gradually been declining over the past year, not only on the one we just visited in Tulsa, but also locations in OKC as well. (These may be franchises, don't know, makes no difference.)
Today, Thursday, September 10,2020, order a bowl of Chicken Soup. It came out half full, mostly broth, very little chicken, a couple of noodles, a vegetable or two. Absolutely, not the quality or the quantity that Panera prided itself in delivering.
Over the past year, the two locations we visit in OKC (Edmond and north OKC on Memorial) have also seemed to decline in quality and quantity.
Service by the personnel at all locations has always been good and hopefully that will continue, but due to the declining quality of food being served, it is difficult to go back. May try it again in a few months, but not any time soon. We used to be regulars, at least twice a week at OKC Paneras, but can not see that continuing. Hopefully, Panera management(s) will make a correction on this.
I can be reached for comment. Today's experience in Tulsa was dine-in, order number *******, Cafe # *******, 11:48:42 AM, Customer/Pager # 38.