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Darren S.

1
Level 1 Contributor

Contributor Level

Total Points
366

3 Reviews by Darren

  • Stackry

6/12/20
Verified purchase

The pricing is much higher than what it would cot through Fedex directly. And then add insurance and a $2 charge for each package consolidated. I know the company needs to make money and sure it is probably fair, but from a cost standpoint I am actually spending more to use this service than to just ship directly to me from each retailer. Even if sales taxes are charged.

  • Bargainpride

9/22/17

At this point, my negative rating is based purely on the non-existent customer service. I placed an order with Bargain Pride 12 days ago. I have not even received a tracking number for the order and the customer service is non-responsive.

I will wait the noted 21 days to see if a package arrives, but at this point I am very concerned about the legitimacy of this site. I worry that I will need to file a credit card dispute for the charge and bump up my identity theft protection.

However, if all works out, I will be more than happy to revise this review to neutral.

On another Note: DO NOT trust the reviews on Trustedsite.com. Immediately After writing my bad review there, the site coincidentally received (5) five star reviews in the span of a few minutes. I have no doubt at this point that "Bargain Pride" is nothing more than a scam. AVOID THEM LIKE THE PLAGUE!

  • Beyond The Rack

1/4/16

I placed an order on Beyond the Rack for a $1600 Prada bag to give to my fiancé for Christmas. The bag was listed as "guaranteed delivery for Christmas" and was at a good enough price to convince me to pull the trigger and proceed to purchase. I went nearly two weeks with zero updates from BTR, thinking I understood the business model and that they would ship my order when the item became available.

After nearly two weeks, and with Christmas right around the corner, I began to worry that the "1-10 day delivery" window would be cutting it close so I decided to contact BTR. The agent seemed nice enough but it did seem that they were dancing around the real status of my order. After several days of contacting them, BTR finally marked my order as shipped and provided a UPS tracking number showing a delivery date of December 23. I was relieved because I knew that I should be able to get the bag in time for Christmas.

I checked the tracking through UPS for several days and it never updated from "awaiting drop-off from shipper". I kept in contact with BTR the entire time, only to be given copy/paste responses about waiting 24-48 hrs for UPS. For an entire week, they ACTUALLY BLAMED UPS for the delay even though every time I contacted them I had already contacted UPS who confirmed over and over that they have not received the package. Eventually, the 22nd came around and I contacted them saying that UPS has no record of ever receiving the package: BTR then told me "We cannot guarantee the package will arrive by Christmas" along with some poor excuse that UPS gave them the wrong tracking number. I thought this MUST be a prank.

FINALLY, on Dec 27 BTR handed over the package to UPS with a delivery date of Dec 30. While this was quite late, I decided that my fiancé would still be happy with the gift and so I decided to give it to her. I received the package and open the box so that I can wrap it; IT WAS THE WRONG PURSE!

That's not all folks! It gets worse. Not only was it the wrong item, but the item that I received was listed on BTR for $300 less than the item I ordered. I contacted customer service, and with ZERO concern, they simply told me to return the item. Feeling bad for my fiancé, whom had yet to receive her Christmas gift, I offered to keep the bag if they would refund me the difference of the item I received vs. that of the one I ordered.

These scumbags proceeded to offer a $20 refund. Yes, you read that right, TWENTY DOLLARS. This company sold me a product for $1600, sent me a product that was listed for $1300, and offered me a $20 refund. It was as if they were trying to add insult to injury.

Needless to say, I will NEVER buy from these scam artists again and would not recommend them to my worst enemy. I wish I could leave ZERO STARS. I am now waiting for my refund and will certainly seek legal action if they try so much as to not refund my shipping.

Darren Has Earned 26 Votes

Darren S.'s review of Beyond The Rack earned 23 Very Helpful votes

Darren S.'s review of bargainpride.com earned a Very Helpful vote

Darren S.'s review of Stackry earned 2 Very Helpful votes

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