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Placed an order on next day delivery, Order never arrived. Was promised call backs several time - never happened - Wrote emails several times and just looked like a basic response back with nothing meaningful.
YOU CANT BELIEVE ANYTHING THE "PROMISE" YOU.
All they seem to do when you get through to them on the phone is just say what they want you to hear so you get off the phone.
Well im sorry but they have delt with the wrong person here.
Tip for consumers:
Go elsewhere - customer service is terrible
Products used:
Couldnt use any as never received my order
Darren H.'s review of The Fragrance Shop earned a Very Helpful vote
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I tried to order an aftershave from here, and it cost around £60. I put my correct address in,...
Review of The Fragrance Shop Appalling customer service I placed an order on February 11th via...
