Darrell W.

I have been a member since 1995 and I have received the WORST Roadside service the past 2 times which was non provided! The first was when my wife was locked out of her vehicle at 11 pm and called AAA and was told someone would be out to assist her, she received updates saying someone would be there. She had to stay with neighbor. The next morning I called AAA about the lack of my wife's assistance to her call and was informed they couldn't find anyone to send out! AAA should have let her know so she could find another tow service. The second time was when she had a flat and called to get assistance, she waited 2 hours and still no AAA! She canceled the call and called another tow company and had assistance in 15 minutes!
DO NOT GET AAA! Look elsewhere!

I July 2022
The LIES keep coming!
I was contacted by a Lumen technology consumer Advocacy analyst, Jamie Carr via email and was told my issues were being escalated, and he would keep me informed.
A week later I received another email from Mr Carr stating it hadn't been escalated and I was assured that I would be getting 100 mbs for $50 as originally agreed to. Mr Carr said in the email my services would be installed on 5 July. I called centurylink today only to find out it wasn't scheduled!
When are the LIES going to stop?
When CORPORATE analyst LIE TO YOU, who can you believe?
Why is CenturyLink still in business?

I was contacted by Vanessa a customer supervisor about my issues and was told I could only get 60mbs and it for and it would be $60 monthly. Wow being forced to pay for less speed and cost more just to have internet!
I have been trying to get centurylink internet services for 3 weeks and it has been a living nightmare! I agree to 100mbs plan as I am getting fiber optic wireless modem and router, and then only get 60mbs! I call centurylink and was told it's the fastest speed available, I ask to disconnect and then speak with Trisha who after speaking with her supervisor said I would be receiving 192mbs for $60, due to the way centurylink has treated me and the fact I am a disabled veteran. My speed dropped to 30mbs so I called and disconnected and sent equipment back. I called centurylink on 23 June and spoke to Roy in connection services and was assured I could only get 60mbs, and if I came back I would get free modem and router and the services would be connected on 24 June. 24 June my services did not get connected! Why? Because they were not scheduled with centurylink!
How can Centurylink still do business? Is lying to consumers about plans they offer and don't deliver, saying when services will be connected and then not happening? IS LYING TO CONSUMERS THE NEW BUSINESS NORM TODAY?

Purchased this rv in July 2018, for the additional living space (rear den) and the included Artic package. After becoming a full timer, I have found that there wasn't any additional insulation provided to this rv to make it livable in winter conditions, all that was added was 3 tank heaters. During this past summer the livingroom was a sauna, due to lack of insulation and the fact it only has 2 air conditioners. This rv has 5 slides which has a great amount of open space and is 41ft long. Design should have included an air conditioner in the livingroom. This winter I am experiencing same situation except it is with heating this rv. Keystone only allowed for one heat source, which is insufficient to heat this entire rv. My rear den area is inhabitable due to being too cold due to Keystone's lack of sufficient heating sources.
Keystone has marketed this rv for using in Artic conditions, they are lying to the public, this unit you will freeze in the winter unless you run your furnace continuously and keep rear den door closed.
Beware of the deceptive practices that Keystone is using to sell their rv's.