My order was scheduled to arrive Dec 1,2017 for my ladies Birthday. The flowers did not arrived on the specific day.Not only did they arrive 3 days later, It was also the wrong order. I am very frustrated because they do not care who they screw order, and they will not refund my money. FTD flowers are much better. I can verify every detail of what I am writing! I feel it is my fault because I trusted them even though they had a lot of bad reviews. I beg you, do not trust them with your special occasion ever!