Darrell K.

I ordered a Dell laptop, Inspiron 17 7000 that ultimately was upgraded by PCOnline360, via Amazon. It arrived dead right out of the box. Even after attempting to charge the laptop battery overnight, it still would not complete 30 seconds of an initial setup before dying again. I sent PCOnline 360 an email 2 days ago, but have yet to receive a response. I order this particular laptop because it came with the addition RAM and SSD hard drive capacity I was looking for. Also, the shipping time was much more attractive than Dell's build and ship time, even with less than desired RAM and SSD components. The laptop has been sent back to Amazon. I am still waiting for my refund and a word from PCOnline. After reading a couple other reviews concerning PCOnline, I am strongly considering buying directly from Dell and getting the correct upgrade components (RAM & SSD) and completing the upgrade myself. Not feeling very warm on purchasing from PCOnline again.