Purchased a battery charger for some lithium ultra fire batteries. It will not work as it doesn't have a US based plug on it. Round prongs, presumably for Chinese electrical outlets. Impossible to get in touch with customer service as they want a photo of whatever you purchased or received. Guess what - not everybody has a digital camera and the time to take photos and upload.
You can't just send them a simple comment.
Learned my lesson, I will not purchase from them again.
Dear darrell,
Sorry for inconvenience caused. But would you please tell us the order# for better checking?
Please don't worry, we will give you a best solution after verify.